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You may contact us via email or telephone.

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Contact Chubb

Chubb Insurance New Zealand Limited
Email: travel.nz@chubb.com

For general enquires and claims,
call 0800 422 346
Monday - Friday 10:30am to 7:00pm (NZST/NZDT)

For 24-hour emergency assistance, call +64 9 374 1774

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MyAccount

For existing policies, you can log in to the customer portal to access your policy documents or make certain changes.

MyAccount
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Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network. Please use our office locator.

Worldwide Office Locator

Chubb. Insured.™

Chubb Travel Insurance is issued and underwritten by Chubb Insurance New Zealand Limited (Chubb) Company No. 104656, FSP No. 35924. This website provides only factual information about Chubb’s products and services. The information does not take into account your personal circumstances, objectives, financial situation or needs and does not constitute financial advice. You should consider the Chubb Travel Insurance Single Trip Policy Wording and Chubb Travel Insurance Annual Multi-Trip Policy Wording  which sets out the terms, conditions, exclusions and limitations, and obtain financial advice if required, before making any decisions about this insurance policy.
Please also read Chubb's financial strength rating, Chubb's Privacy Policy.