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Travel Alert – Important information regarding the Coronavirus (COVID-19), please click here

WARNING REGARDING COVID-19

Policies and paid travel arrangements purchased after 23 Mar 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). We will not therefore cover claims relating to any inability to travel, any decision not to travel or any changes to travel plans, nor any medical or health related loss or expense incurred, as a result of COVID-19. For Policies and paid travel arrangements purchased prior to 23 Mar 2020 please ensure that you refer to the following important COVID-19 information click here

You may contact us via email or telephone.

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Mail or Email

PO Box 734,

Auckland 1140, New Zealand

Email: travel.nz@chubb.com

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Chubb Travel Insurance Customer Service

For general enquiries and claims, call

0800 422 346

(Mon-Fri: 10:30am to 7:00pm only)

For 24-hour emergency assistance, call

+64 9 374 1774

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Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network.

Please use our office locator

Worldwide Office Locator