This Policy does not cover, and We will not (under any sections) pay for claims of any kind directly arising from, relating to or in any way connected with the Coronavirus Disease 19 (COVID-19) (or any mutation or variation thereof) and/or its outbreak. To the extent that any term or condition in the Policy may be inconsistent with this exclusion, this exclusion shall prevail.

You may contact us via email or telephone.

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Mail or Email

PO Box 734,

Auckland 1140, New Zealand

Email: travel.nz@chubb.com

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Chubb Travel Insurance Customer Service

For general enquiries and claims, call

0800 422 346

(Mon-Fri: 10:30am to 7:00pm only)

For 24-hour emergency assistance, call

+64 9 374 1774

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Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network.

Please use our office locator

Worldwide Office Locator