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Pre-Existing Medical Conditions Cover Available (Single Trip only)

You can now apply for cover of any travellers’ medical conditions under the policy by completing an online medical assessment. See details here

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Medical Expenses

Provides cover for repatriation/evacuation, cost of overseas emergency medical treatment, emergency dental treatment and extra accommodation costs, in the event of a medical emergency while on your overseas trip. Excludes claims arising from pre-existing medical conditions unless your medical condition is declared and accepted.

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Trip Cancellation and Other travel Inconveniences

Provides cover if you need to cancel, curtail or change your trip due to certain unforeseen circumstances including injury or illness (excludes pre-existing medical conditions, unless your medical condition is declared and accepted). The Policy also covers trip delay by providing reimbursement of additional hotel accommodation (room only) expenses if your flight is cancelled or extensively delayed (waiting periods apply), as well as cover for lost or damaged personal baggage and travel documents (theft report required, limits and sub-limits apply, excludes items stolen if left unattended in a public place).

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Other

Cover for accidental death, hijack and kidnap cover, and cover for personal liability incurred, while on your overseas trip (excluding liability for use of vehicles or watercraft). Cover is also provided for loss of income due to an overseas injury causing temporary total disablement.

Optional add-ons (additional premiums apply).

Single Trip Policy - Options include snow sports cover, cruise cover and rental vehicle excess cover.
Annual Multi-Trip Policy- Options include snow sports cover and cruise cover. (Rental vehicle excess cover is included in the base cover).

 

Travelling against Government advice?

We will not cover losses, pay or reimburse any costs, under any section of this Policy, arising from circumstances where: (a) prior to the Issue Date specified on Your Certificate of Insurance in the case of a claim for Cancellation; or (b) prior to You starting a Trip for all other claims under the Policy; the New Zealand Government or a New Zealand government agency(such as MFAT) issued a travel advisory warning advising you to ‘Do Not Travel’ or that borders are closed, for the destination You planned to travel to. Please refer to who.int, safetravel.govt.nz or https://www.mfat.govt.nz or other government sites for further information.

 

Single Trip Policy Wording   

Annual Multi Trip Policy Wording   

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Quality travel plans at an affordable price

With more than 50 years of insurance experience and many millions of travellers served, Chubb Travel Insurance offers high-quality insurance to New Zealand travellers. We have plan options for all types of travellers, from frequent flyers and families to holidaymakers on a budget

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Fast, fair and efficient handling of claims

Experience has taught us the importance of being proactive when managing claims. Chubb understands that a fast, fair and efficient approach to claims handling will bring about an expedited outcome and can help to deliver an improved result.

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24 hour emergency assistance

When you purchase Chubb Travel Insurance, you instantly have access to Chubb Assistance, our 24-hour emergency hotline that provides the support that you expect in your time of need.

In addition to our wealth of local expertise, Chubb's operation in New Zealand is backed by our extensive global travel network with a breadth of resources. 

You may contact us via email or telephone.

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Contact Chubb

Chubb Insurance New Zealand Limited
Email: travel.nz@chubb.com

For general enquires and claims,
call 0800 422 346
Monday - Friday 10:30am to 7:00pm (NZST/NZDT)

For 24-hour emergency assistance, call +64 9 374 1774

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MyAccount

For existing policies, you can log in to the customer portal to access your policy documents or make certain changes.

MyAccount
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Chubb Worldwide Offices

For the mailing address, telephone number and email address of any Chubb office in our global network. Please use our office locator.

Worldwide Office Locator